Delivery & Return
Delivery Overview
All watches in stock are shipped within 24/48h after receipt of payment. For orders placed on weekends or during holidays, they will be processed the next working day.
1. Purchase the Watch on Our Website
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Receive the order at your address
|
Delivery - European Union |
|
|---|---|
|
Express and insured shipping: 1-3 Days |
FREE |
|
Delivery - Rest of the World |
|
|---|---|
|
Express and insured shipping: 5-10 Days |
FREE |
EUROPEAN UNION
EU Member State: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Monaco is part of the customs territory of the European Union. European customers who buy from us should not pay taxes or customs duties if they live in a European country.
REST OF THE WORLD
No cost, we offer FREE international shipping.
Please note that shipping outside the EU is subject to local tax fees. With regards to the US, here’s what you can expect:
Customs Fee: You will have to pay a customs fee, the rate is determined by the value of your watch. Generally, this can range between 2-5%. We provide each shipment to the US with a watch worksheet which details all the necessary specifications required for the customs office. The final value is then decided based on this by the customs agent.
Federal State Tax: A Federal State Tax is determined by a Tax ID or Social Security Number; therefore, it’s important that a telephone number and email address is provided with the order so that the local customs agency can reach out to you to collect this information.
For all other countries: As the local rate varies according to country as well as state, we would advise you to contact your local customs agency for further information.
Exchange or Return of Goods
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Goods purchased online will come with a tamper-proof returns sticker which allows for the Goods to be tried on and examined for any faults. Returns will not be accepted if this sticker has been damaged or removed so please examine the Goods thoroughly to ensure you are completely satisfied with the product before removing this.
To start a return, you can contact us at [email protected].
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
